Pricing

PRICING PLAN

Information Panel and easily pick price plan to get our service as free or business purpose.

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Core Free Features

Free and Premium plan has all of this features activated.




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Free or Premium ?

Choose one plan that fits your needs. Free plan is to try our real-time messaging for small teams. Premium is to get full chat experience for businesses

Free Plan
Totally free unconditionally. Click the Next Page button then you will be taken to the features page that you get from this choice.

Premium Plan
Price or rates may apply. Payment Method will be provide at the end of this progress. Click the Next Page button then you will be taken to the features page that you get from this choice.


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Core Premium Features

This Premium plan features that will give you more ability to customize your messages.

Message Retrieval API
Have full access and control of your messages using the Platform API. You can retrieve any message in any channels.

Data Export Feature & API
Create regular backups of all of your chat messages using the data export feature on your dashboard or through the API.

Moderation Tools
You can moderate conversations on both open channels and group channels (1-on-1 and group chat) right within the dashboard.

Auto-Translation
Automatically translate the chat messages into any of more than 50+ languages available.


Auto-Thumbnail Generation
Imsdk server will automatically generate thumbnails for your uploaded images.

Bot Interface
You can add your custom AI/chatbots to group channels using the bot interface.

Migration API & Support
Migrating from an existing solution or something built in-house? No problem. Get support on migrating your existing chat data into SendBird platform.

Spam Flood Protection
Control the number of messages a user can send to a chat channel, to prevent that user from flooding the conversations with spams.


Auto-partitioning
Open channels will maintain a certain number of participants auto-magically. This feature will divide the channel as the number of participants increases, or re-merge them as the number decreases.


If you select this checkbox, you will be activate Premium Features.The price is $24 / month. We give a sensible price that adapts to the needs of your company without sacrificing quality and after-sales service. Unselect this option will be send you to the free plan offer page.


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Core Features

Free and Premium plan has all of this features activated.




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Volume Kuota

3 Month Message Retention
If your business requires to have the chat messages stored for a long period of time, we can set custom message retention periods or store them indefinitely upon your request.

1,000 MAU Limit
MAU: Monthly Active Users. The limit is hard-capped for FREE plan and can be set to hard-capped or soft-capped for Custom Pricing Plan.


25 Peak Connections Limit
The max number of simultaneous connections. The limit is hard-capped for FREE plan and can be set to hard-capped or soft-capped for Custom Pricing Plan.

Up to 5GB / month Storage / Traffic
Do you want to store and send files and media using SendBird? You can leverage our cloud storage to do it easily. You can also use your own file and media infrastructure as well.


Up to 5MB / file File Size Limit
Do you expect to send large documents and files? You can customize the file size limit for uploads and transfers.


This limitation may be something you don't want. You may consider enabling the premium package. View Premium Offers?


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Message Retention

If your business requires to have the chat messages stored for a long period of time, we can set custom message retention periods or store them indefinitely upon your request.

This is free offer. Default time that you get using free or premium plan

2x free offer for Message Retention. Bring you more freedom.

4x free offer for Message Retention. Bring you more freedom.


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MAU Limit

MAU: Monthly Active Users. The limit is hard-capped for FREE plan and can be set to hard-capped or soft-capped for Custom Pricing Plan.

3000 users
This is premium offer but free from charge.

6000 users
2x default capacity to give more user allowed.

9000 users
3x default capacity to give more user allowed.


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Peak Connections Limit

The max number of simultaneous connections. The limit is hard-capped for FREE plan and can be set to hard-capped or soft-capped for Custom Pricing Plan.

It's free offer. No charge apply.

2x from free offer. Only $3 monthly fee.

4x from free offer. Only $6 monthly fee.


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Storage and File Size Limit

Do you want to store and send files and media using SendBird? You can leverage our cloud storage to do it easily. You can also use your own file and media infrastructure as well.

Up to 15GB / month | 15 mb/file 3x free plan offer. Only $3/month.

Up to 30GB / month | 30 mb/file
6x free plan offer. Only $6/month.

Up to 60GB / month | 60 mb/file
12x free plan offer. Only $9/month.


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SUPPORT PROGRAMS

We restrict service support team optimally for Premium plan. However, we provide full documentation related features free plan that is easy to understand and follow.

Response Times
We have this feature for free plan, but with Response Times : Best Efforts


Below is our support features for premium. You can view details on Premium Plan

Response Times : Priority (Custom)
You will have fastest way to get support immidiately.

Service-Level Agreements
Service guarantee that will make both confident and profesional to get result of any problems that will may arise.

Priority Feature Support
should be repaired as soon as possible to avoid damage to the system. This feature is intended for that.


Integration Support
Help team to integrate your messaging system to run smoothly and optimally.

Billing
No needed for free plan. Paypal and Credit card required for premium plan.


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PREMIUM SUPPORT

We restrict service support team optimally for Premium plan. However, we provide full documentation related features free plan that is easy to understand and follow.

Response Times : Priority (Custom)
You will have fastest way to get support immidiately.

Service-Level Agreements
Service guarantee that will make both confident and profesional to get result of any problems that will may arise.

Priority Feature Support
should be repaired as soon as possible to avoid damage to the system. This feature is intended for that.


Integration Support
Help team to integrate your messaging system to run smoothly and optimally.

Billing
No needed for free plan. Paypal and Credit card required for premium plan.


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Final cost

The final estimated price is :

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Summary

Description Information Quantity Price
Discount :
Total :/month
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